1. Scope & Consent
This Cookie Policy explains how House of Alcheme / Alcheme Collective (“we”, “our”, “us”) uses cookies and similar technologies on houseofalcheme.com.au (the “Site”). By continuing to browse or use the Site, you consent to our use of cookies as set out below, unless you disable them through your browser settings.
We operate from Queensland, Australia under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Because the Site is accessible worldwide, we extend additional rights described in the International Users & Your Rights section to visitors from jurisdictions such as the EU/UK and California.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They (and comparable technologies like HTML5 local storage, pixels and tags) enable site functionality, remember preferences, measure performance and support marketing. For simplicity, all such technologies are called “cookies” in this Policy.
3. Cookies We Use
Strictly Necessary
- Enable core features such as page navigation, security, load balancing and access to booking pages.
- Without them, the Site—and services such as the Momence booking widget—cannot function properly.
Functionality / Preferences
- Remember choices you make, such as language, region or login status, so the Site can provide enhanced, personalised features.
- Primarily delivered by Webflow platform cookies.
Performance & Analytics
- Help us understand how visitors interact with the Site so we can improve it.
- Implemented through Google Analytics 4 (e.g., cookies named
_ga,_gid). - Analytics data is retained for 14 months.
Advertising & Remarketing
- Deliver relevant ads, build custom audiences and measure ad effectiveness.
- Implemented through Google Ads (including remarketing), Meta Pixel (Facebook / Instagram) and YouTube embedded-video cookies.
- Google Ads remarketing lists may persist for up to 540 days; Meta and YouTube cookies follow lifetimes set by their providers.
4. Managing & Disabling Cookies
- Browser settings – Most browsers let you view, delete or block cookies and set alerts before cookies are stored. Check your browser’s help section:
- Chrome: Settings › Privacy and Security › Cookies and other site data
- Safari: Settings › Privacy › Block All Cookies
- Firefox: Settings › Privacy & Security › Cookies and Site Data
- Edge: Settings › Cookies and site permissions
- Google Analytics opt-out – Install the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).
- Google Ads & Meta preferences – Adjust ad-personalisation in your Google Account (adssettings.google.com) and Meta Ad Preferences (facebook.com/adpreferences).
- Mobile devices – Enable “Limit Ad Tracking” (iOS) or “Opt out of Ads Personalisation” (Android) in device settings.
Disabling certain cookies may affect Site performance or booking functionality.
5. International Users & Your Rights
- EU/UK visitors – We rely on legitimate interests (analytics, marketing) and contractual necessity (strictly-necessary cookies). You may object to non-essential processing, request deletion or lodge a complaint with your data-protection authority.
- California residents – We do not “sell” personal information under CCPA/CPRA. You may opt out of targeted advertising using the methods above.
- Other regions – We honour equivalent rights where required by local law.
6. Third-Party Cookies & Links
Our Site integrates services from Google LLC (Analytics, Ads, YouTube), Meta Platforms Inc. (Pixel) and Momence Inc. (bookings). Their cookies are governed by their own privacy policies, which we do not control.
7. Changes to This Policy
We may update this Cookie Policy to reflect legal, technical or business changes. When we do, we will revise the “Last updated” date below and highlight material changes on the Site.
8. Contact Us
House of Alcheme / Alcheme Collective
9 Golf Street, Maroochydore QLD 4558, Australia
hello@houseofalcheme.com
0480 486 295
Last updated: 12 June 2025